Some users may be unable to access Outlook on the web

Issue ID: EX1036356

Affected services: Exchange Online

Status: Service degradation

Issue type: Incident

Start time: Mar 19, 2025, 12:03 PM MDT

User impact

Users may be unable to access Outlook on the web.

More info

Impacted users may experience a "Something went wrong" error message.

Scope of impact

Any user attempting to access Outlook on the web may be impacted.

Current status

Mar 19, 2025, 12:49 PM MDT

We've identified a portion of code which is throwing an error. We're working to revert the recent code change and reviewing data from the reproduction to determine any additional next steps.

This quick update is designed to give the latest information on this issue.